June 15, 2007

Near Perfect Shopping Experience

I love shopping at Wal-Mart. It's really quite amazing how every store has pretty much the same stuff, and the economies of scale really keep prices remarkably low. It's not the greatest quality stuff in the world, but it is reasonable quality for an excellent price, and that's why people shop there.

Their inventory and distribution systems work with an efficiency that would've made the Nazi's proud. Their employee drones are helpful and friendly in an eerie stepford wives sort of way.

I'll bet the corporate fat cats rake in the bucks, sitting in their opulent mansions in Sweden, thanking their lucky stars that the anti-globalization crowd leaves them the hell alone so they can take advantage of Sven Everyman...

Wait... Sweden?

I'm sorry, I typed "Wal-Mart", but what I meant to type was "Ikea". I've never heard of any opposition to them. I assume that they get a pass because they're European.

I love the goofy names they give everything. Bookshelves called "Turgid", comic book organizers with a name made up of letters never meant to be consecutive. If they sell a "Muuki", I'm sure it'll be something weird and wonderful like a tofu-wringer or something.

Their showrooms are masterpieces of marketing and psychology. You start at the beginning and follow the arrows on the floor, and you don't get out until you've seen every last thing on both floors. There are convenient shortcuts, and they're not hidden but they are very unobtrusive. You're not supposed to notice them, you're supposed to see every last thing on both floors.

Nothing is free, everything is reasonably priced. I bought some bookcases today and spent a buck for a hank of rope ("Tot", with a long oh, hehe) to tie the trunk lid down. The engineering of the bookcases is magnificent, as was the packaging. For the money we'll get years of use out of them.

The only problem I have with Ikea is the lack of outrage about their corporate existance. I mean, if I'm going to shop at a globe-spanning mega-corporation, I want the guilty pleasure of being reviled for excessive and notable conspicuous consumption. I demand the sly satisfaction of knowing that I'm pissing off a commie or tree-hugger just because I've entered the store. I'm being denied the opportunity to annoy organized labor!

C'mon people, where's the hate?

Posted by: Ted at 09:27 PM | category: Square Pegs
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Post contains 399 words, total size 2 kb.

1 Its the competitive advantage to the store. No other company has caught on yet that the flat easily movable and shippable boxes are what makes them who they are. If another company were to do that and sell for reasonable prices, they would be in direct competition. Who doesn't love IKEA? Hmm. Maybe researching other companies may be worth it. Then again, new innovations are arriving everyday...maybe there is competition, it just hasn't been recognized yet over the umbrella of reputation and advantage of IKEA. Wow...I have been spending WAY TOO MUCH TIME IN CLASS!

Posted by: Robyn at June 16, 2007 09:07 AM (b4vLn)

2 I think Ikea has done a better job of publicizing their social responsibility...sustainable forestry for the wood suppliers, no child labor...they won't even give you plastic bags for your purchase, for heaven's sake. What's not for hippies to love?

Oh, ok, I guess you'd probably irk the real hardcore hippies because you didn't salvage a bookcase from the landfill, or support your local artisan community by buying your hand carved, organically-stained bookcase from them.

(Disclosure: I rather liked Wal-Mart back when I lived in Florida. I'm a knee-jerk buy-Amurican type, believe it or not, and Wal-Mart really pushed that back then. I'm not wild about supporting the Chinese economy, though, and the store near me now is staffed by people who were fired from MVA for lacking people skills.)

Posted by: nic at June 16, 2007 02:15 PM (l+W8Z)

3 Do IKEA products get manufactured in the first-world, which has inherited the western tradition of individual rights and don't trample on their workers, or do IKEA products get manufactured in the third-world, just entering the Industrial Revolution, with no heritage of respecting the individual?

Being blind to the differences between IKEA and Wal-Mart is just as bad as the 9-11 truthers or those atheists that call Christianity, Judaism and Islam equivalent.

Posted by: Some scummy person at June 16, 2007 02:58 PM (p+Ss+)

4 By coincidence, I noticed this article about recent footage being shown in China of child slave workers being whipped and beaten:
http://news.yahoo.com/s/afp/20070615/wl_asia_afp/chinaslaverychildren_070615190748

Posted by: Some scummy person at June 16, 2007 08:20 PM (p+Ss+)

5 "Being blind to the differences between IKEA and Wal-Mart is just as bad as the 9-11 truthers"

LOL Get some perspective! Wal-Mart is not evil. They merely implement the current "best" business model better than anyone else, including IKEA. If IKEA sold more baggable items than it does, you can bet that they wouldn't be charging for plastic bags, because customers would need those and the inconvenience of having to buy them would negatively impact sales.

Bottom line for both entities: they exist to make a profit. End of mission statement.

Posted by: Ted at June 17, 2007 08:12 AM (7lxqj)

6 I read that linked article. I don't know about your Wal-Mart, but they don't sell much lumber or brick at mine. If you're suggesting that companies shouldn't sell products because they're made in China because of human rights abuses then I'll repeat the mission statement: "make a profit". Buy cheap in volume, sell cheap in volume.

Got a problem with China? Then deal with the Chinese government, not unrelated (and non-Chinese) corporations that do business with other parts of the Chinese manufacturing base.

Talk about being out of touch.

Posted by: Ted at June 17, 2007 08:19 AM (7lxqj)

7 The phrase (with which I fully agree) "the Constitution is not a suicide pact" has been going around lately. Similarly, belief in free-enterprise is not a suicide pact. Taken to it's extreme, belief in free-enterprise would lead us to sell Lenin that length of rope. We need to add some nationalism into the mix of our purchasing decisions.

Posted by: Some scummy person at June 17, 2007 10:13 AM (p+Ss+)

8 From the corporate point of view, nationalism doesn't make sense, and the only way to enforce it would be to add government regulation. Not a good thing, but absolutely required for certain types of technology.

From a consumer standpoint, I have no problem with adding nationalism-based purchasing decisions. That's what the free market is all about. There are several companies that I personally boycott for various reasons.

Posted by: Ted at June 17, 2007 11:14 AM (7lxqj)

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